WHAT INFORMATION WE COLLECT
When you visit Thrive Active’s Website you provide us with personal information you knowingly disclose to us and Website interaction information collected by us. We request information from you (which may include name, address, telephone number, email address, city location, zip code, gender and when necessary, credit card information) when you register for the Website, make purchases, request a catalog, request to receive communications, or participate in a promotion or other Website feature.
In order to better understand your preferences and better serve you, we may combine information you give us online with other information from Thrive Active sources, transactions and communications. This may include data from the Website, direct mail, events, or online marketing. We may also combine that information with data that is publicly available and data we receive from other reputable sources. We collect information about gift recipients to fulfill the gift purchase, respond to customer service inquiries and for analysis purposes only. Like many websites, we gather information about how visitors use our Website. For more information, see the “Cookies and Pixel Tags” section below.
If you choose to use our invitation tools to invite friends to our Website, we will ask you for information needed to send the invitation, such as your friends’ email addresses, you email address, your Facebook account or other concat lists (e.g., Gmail, Twitter, Hotmail, and Yahoo). We will then invite your friends in your name to join the Website. Thrive Active stores certain information to send invitations and reminders and to tract the success of our referral program.
We may use the information we collect to:
- Operate, provide, improve and maintain the Website.
- Send you administrative messages and information about Thrive Active in which we believe you may be interested.
- Customize and/or personalize your communications and shopping experience.
- Better respond to your customer service inquiries.
- Communicate with you about your purchase, account information, or customer service needs.
- Communicate with you about our products and events, and for other promotional purposes.
- Improve our business.
- Administer contests, promotions, surveys or other website features.
SHARING INFORMATION FOR THRIVE ACTIVE BUSINESS
For the purpose of operation our business, we may transfer information between Thrive Active and our preferred service providers who use that information only to conduct Thrive Active business. Foe example, they may handle Thrive Active’s credit card processing, shipping, data management, data distribution, market research, information analysis and promotions management. WE may also share your information to administer a Website feature (e.g. music download or events registration) and in that case will notify you before you give your information. We provide our preferred service providers with the information they need to perform their services and work with them to protect your information.
PROTECTING YOUR INFORMATION
We use a variety of security measures, including encryption and authentication tools to maintain the safety of your personal information. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology. We do not store any credit card information. Regardless of these efforts, Thrive Active cannot guarantee 100% the security or confidentiality of the information you provide to us. We do not assume any liability to third parties whose information you include on the Website, or which you post in any User Generated Content. To help maintain the security of your Thrive Active account, please keep your password secure.
Thrive Active receives and records information from your browser when you use the Website and may use a variety of methods, such as cookies and pixel tags to collect this information. A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our Website and allow us to enhance and personalize your online experience.
- Remember the items in your shopping cart.
- Recognize you when you return to our Website.
- Store your username or login email (but not your password) to make it easier to login.
- Confirm that users are logged in.
- Analyze visitor behavior.
You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. If you turn cookies of, you won’t have access to many features that your Website experience more efficient and some of our services will not function properly.
UNSUBCRIBING, REMOVING OR MODIFYING YOUR INFORMATION
Even if you remove your User Generated Content or ruminate your Thrive Active account, copies of your User Generated Content may still be viewable in areas displayed outside your profile, activity feeds, in other areas on the Website, on social platforms, in cached and archived pages or if other users have stored your User Generated Content.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Thrive Active or would like to update or change your personal information or preferences, follow the instructions below. However, Thrive Active may send you service – related announcements from time to time through the general operation of the website or by email.
REGISTRATION INFORMATION, EMAIL AND OTHER SUBSCPRIPTIONS
To modify or delete the information you have provided during registration, please login and update your profile. To unsubscribe from an email, please follow the instructions in any email you receive. You can also send a request. Be sure to include your first and last name and account email address in the “message” box.
DIRECT MAIL (INCLUDES CATALOGS)
If you would like your name and address removed from Thrive Active direct mailing list or if you would like to update your mailing information you can email us a request. Be sure to include your first and last name and mailing address in the “message” box.
We do not knowingly collect or solicit personal information from children under 13.